Client Success Team
Dedicated Team Of Success Managers
At Firegang, we’re committed to providing dentists and their practices with an exceptional experience.
A big part of that is giving each of our clients access to a dedicated Client Success Manager (CSM).
Highly Trained Client Success Managers
Our CSMs are highly trained to provide you with a single contact for everything you need to ensure your practice’s continued growth and success.
We make sure each CSM only handles a select few clients, that way they’ll always have time to be there for your practice.
From regular one-on-one strategy sessions providing deep dives into your practice’s data, to helping you solve front office staffing problems, your CSM is always there for you.
Your Practice’s Data Is Always At Your Fingertips
Are you ready to open that new location?
Not sure if your existing locations are performing the way they should?
Check-in with your dedicated CSM to go over new patient numbers, ROI, ad performance, goals, trainings, and much more.
This one-on one-review of real data and practice consulting will help guide you towards your goals.
“Jenna has been a complete pleasure to work with! She is super sweet and SMART! Every time I call or email her with questions she responds right away. She has helped me gain the tools to lead my team and it has MAJORLY impacted our office in a positive way.”
– Brooke Moore,
Gastonia Family Dentistry
Meet Your Client Success Team
Experts In Dentistry
It might surprise you to know that your Client Success Manager has a deep understanding of the dental field.
At Firegang, we believe our employees can’t help dentists market what they don’t understand. That’s why we train our employees to understand the ins and outs of how your dental practice works.
Bridging The Gap
Your dedicated CSM bridges the gap between you and our services department. Your CSM will work together with our call auditing team, performance team, website development team and more to make sure you don’t have to contact multiple people to get the data and services your dental practice needs.