Today we’re excited to share a guest post from KeySmile. Enjoy!
The biggest problem with Fee For Service (FFS) patients for most dental practices is that the practice-patient relationship is merely transactional. With no allegiance to the practice, FFS patients will bounce from dental office to dental office trying to find the best “deal” on whatever treatment they think they need.
How many times have you quoted a treatment plan to a FFS patient only to have them start calling around for a better price and then never returning?