We found some great online articles and wanted to pass them along. We know you're busy, so this is the "best of the best". Thanks to DentistryIQ, Spear Education, and The ADA for sharing information included in these articles.
One of the key characteristics of a dental hygienist is a desire to help. Because it attracts “type A” personalities, the field of dental hygiene is full of hygienists who take action, enjoy problem solving, and go above and beyond to provide solutions to patients’ oral health problems.
A dental price shopper can be one of the trickiest phone calls for many front office staff members to handle with confidence. For many new patients calling your practice, the simplest way for them to decide on where to receive a dental treatment is the price tag.
In our monthly Fraud Blotter column, dental fraud experts Jean Patterson, Sandy Baird, and Teri Dervenis present real cases of fraud from dental offices and other businesses. In this article, Dervenis interviews a dental practice embezzler to understand her psychological profile.
Many of the people with whom I have discussed the topic of staff meetings see little value in them and only have them when they are “necessary.” For many of these people, staff meetings are scheduled when a problem arises, and the meeting comes down to a complaint session and usually is unproductive.
This is the fifth in a series featuring answers and solutions for dentists when it comes to the world of dental benefits and plans. The series is intended to help untangle many of the issues that can potentially befuddle dentists and their teams so that they can focus on patient care.
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