Your front office staff needs to be trained to handle any question a potential patient throws at them...including the dreaded dental price shopper. According to our clients, this type of phone call is one that happens multiple times a day at their dental practices.
Have you been struggling to attract new dental patients, with growing your practice, or hiring a solid dental receptionist? I’m here to tell you that it’s not your fault. Every day dentists are inundated with information on how to grow their practice, how to hire the right people, etc. It’s an overload of information and...
We've worked with hundreds of dental practices over the years and we see similar problems with dental front office staff across every practice, no matter the location: Under-trained dental front office staff Missed patient calls No phone tracking Under-qualified dental front office staff ...and more Your dental front office staff are the people every new...
The goal of any dental practice should be to have the phones ringing off the hook. With the phone ringing constantly, appointments can be scheduled, patients can be helped and patient service issues can be addressed. But what happens if those new patient phone calls aren't being answered by well-trained front office staff members? You miss out on...
